We are committed to make your shopping experience
as fuss-free and enjoyable as much as possible.
Please read through the following terms &
conditions prior to making a purchase.
Making a purchase indicates that you have
acknowledged, understood, and agree to adhere to
the following terms and conditions.
Return or exchange request will only be
allowed within 5 days from the date of
delivery.
Return or Exchange request can be placed from the
‘Return or Exchange’ option at the footer of the
website or through this link directly.
https://jisora.com/apps/return_prime
In case of return, the amount will be refunded in
form of store credit with validity up to one
year.
In case of exchange, if you select an item with a
higher value compared to the item you're
exchanging, we will ask you to pay the price
difference. In case the value is lower, we will
credit you with the difference.
Only after receiving our confirmation for the
return, we will schedule a pickup for the order
within 1-3 business days of placing the request
with no additional costs.
Usually we receive the product in 6-7 days. On
receiving, within 2-3 days we will issue the
store credit or dispatch the exchanged product
if all conditions are met.
If the item requested for exchange is not
available, we will try to give you best possible
alternatives or issue a store credit for the
same.
This process usually takes 10-15 business days.
We do not accept return or exchange for
international orders.
All Items are eligible for return and
exchange except following :
- Sale or Discounted Products
- Mystery Products
- Gift Cards
- Customized Products
In order for the product to be eligible
for return or exchange make sure that these
following conditions are met:
- Product must be returned in its original
packaging
- Product wasn't used or damaged
- Product must include original tags
To know more about the return and exchange
policy, click on the link below.
https://jisora.com/pages/return-policy
